How can we
help?

For license questions, installation help, or just to say hello — open a ticket and we will get back to you.

Open a ticket ↗

Emails sent to support@anumys.eu are processed with help from Anumys’s AI support agent. If you prefer your message to be handled without the AI agent, email noaisupport@anumys.eu.

For software errors, crashes or unexpected behaviour, email issues@anumys.eu. Please include the product name and version, your operating system, host or device, and the steps that led to the problem. Do not include passwords, payment-card details or licence keys.

Where do I find my license?

Your license keys and downloads live in the Account dashboard after purchase. We also send your license details to the email address used for the order after the purchase has been completed.

Which formats are supported?

Windows: VST3, CLAP and Standalone. macOS: VST3, AU and Standalone. Linux: VST3 and LV2. iOS: App. Android: App.

Can I use a license on two machines?

Each license includes five activations by default. You can deactivate a previous machine from your Account page and use the freed activation on another machine.